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business
The Role of AI Analytics in Improving Customer Engagement
The Gist From cost to growth. AI analytics shifts CX from an expense to a revenue driver, and it increases retention and life time value....
cmswire.com
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shopping
Target footfall drops for 10th straight week amid boycott over ending DEI
Foot traffic at US retailer Target is down for the 10th successive week, as customers boycott the chain over a decision to axe diversity, equality...
thepinknews.com
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business
How Gemini is improving care in Japanese hospitals
Ubie, a health tech startup in Japan, is using AI to change patient and healthcare worker experiences for the better. Before joining the team at...
blog.google
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how-to
T-Mobile customers can get a new Galaxy S25 series phone for free. How to qualify
Samsung just released its flagship line of Galaxy S25 smartphones, and you can already score big savings on several plans at T-Mobile. Samsung...
zdnet.com
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apps
Gotogate promo codes for February 2025
What services does Gototgate offer? As well as cheap flights, Gotogate lets customers access all of the in-flight add-ons their chosen airline offers,...
tomsguide.com
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nature
How AI is improving climate forecasts
Researchers are using various machine-learning strategies to speed up climate modelling, reduce its energy costs and hopefully improve...
nature.com
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money
Expats with offshore bank accounts face fraud protection gaps - Which? News
Criminals generally aren’t fussy about where their targets live, but one HSBC Expat customer – who lost €50,000 to a sophisticated investment scam –...
which.co.uk
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business
Indian-American executive named to leadership role at Wharton focussed on AI, analytics
By Yoshita Singh New York, Mar 31 (PTI) An Indian-American executive has been named to a leadership role at an inaugural programme at the prestigious...
livemint.com
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business
Panera Bread just launched a tasty new ‘it’ bag. But will customers bite?
The fast-casual chain hopes to recapture the internet magic of its viral 2023 BAGuette handbag. The images of Panera Bread’s new Croissant Clutch could be...
fastcompany.com
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business
Customers are turning to social media for support inquiries
Customers who reach out via social media for customer service want fast, human responses, an Emplifi survey found....
customerexperiencedive.com
12.35k
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shopping
STORE WOE Kroger rival admits its ‘anxious’ after shopper blasts store layout switch that creates buggy issue for all customers
A GROCERY store shopper has blasted a Kroger competitor after encountering problems at the self-checkout station. The customer was left furious after...
the-sun.com
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job & work
Your Employee Retention Chain Is Broken—Here’s How To Fix It
Raphael Crawford-Marks is the CEO of Bonusly, an employee engagement solution that builds high-performing cultures. We may no longer officially be in the Great Resignation,...
forbes.com
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auto
Weird Gear Shifters Are Ticking Off Customers
Some time s, automakers can't help but try to reinvent the wheel, and that's exactly what is happening with gear shifters these days. The fact...
jalopnik.com
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fitness
What is PNF stretching, and will it improve my flexibility?
Whether improving your flexibility was one of your new year’s resolutions, or you’ve been inspired watching certain tennis stars warming up at the...
theconversation.com
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business
Maple Leaf Foods hits back at U.S. tariffs by urging customers to buy Canadian—even from its rivals
As U.S. tariffs hit Canadian consumers, a campaign from Maple Leaf Foods leans into Canadian pride and encourages consumers to buy homegrown brands,...
adage.com
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how-to
How to use RCS to increase audience engagement in advertising campaigns
Modern advertising campaigns require innovative approaches for successful audience engagement. Simple text messages are no longer enough to capture...
fingerlakes1.com
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health
The Future of Reusable PPE in Health Care: A Sustainable and Cost-Effective Solution
Reusable PPE offers a cost-effective, sustainable solution for health care, reducing waste and improving supply chain resilience. Overcoming adoption...
infectioncontroltoday.com
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how-to
‘No one has figured out how to hack the system’: This Texas engineer spent 5 years trying to get an 850 credit score. But does improving your score really impact your financial health?
Most American consumers associate their credit score with financial health, believing that a higher score reflects a stronger financial position for...
moneywise.com
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business
Arizona regulators fine natural gas utility $ 2 million over defective piping
PHOENIX (AP) — A natural gas utility with more than 2 million customers in Arizona, Nevada and parts of California is being fined $ 2 million by regulators in...
apnews.com
13.19k
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business
Build a Successful B2B Business by First Engaging Consumers
Take the backroad to a B2B business model by stimulating demand from the bottom-up. It turns out there’s a hack for that. Businesses...
inc.com
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entrepreneurship
Combining Business Model Prototyping, Customer Development, and Social Entrepreneurship
Alex Osterwalder August 5, 2010 min read Business Strategy Corporate Innovation Innovation Management I'm writing this blogpost following another inspiring...
strategyzer.com
7.3k
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entrepreneurship
Apple iPhone decision will upset customers, appease White House
miamiherald.com
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auto
Volvo’s ‘electrification evangelist’ on disruption, diesel and Dolph Lundgren
Mats Bredborg, head of customer cluster utility at Volvo CE, shares how storytelling, bold marketing and a relentless push for electrification are...
thedrum.com
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job & work
An employee-centric mindset is just as important for businesses as a customer-centric one
What’s the secret sauce behind encouraging employee productivity?Treating your employees the same way you treat your customers, according to Stephan...
hr-brew.com
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auto
SUV Review: 2025 Subaru Forester
Blizzards. White-outs. Knee-deep snow, and kilometres of slush. These are the conditions that decades of marketing have primed Subaru customers to...
driving.ca
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beauty / fashion
The Lash-Improving Mascara A Beauty Editor Swears By
Rare is it to find a mascara that strengthens your lashes and delivers a fuller flutter, but this one truly delivers. Whether it’s via...
elle.com
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